Are you aware of the cost of poor customer communication? It may surprise you to learn that bad customer service can actually cost businesses a lot of money. In fact, a 2016 study by NewVoiceMedia found that poor customer service costs U.S. businesses $75 billion that year. That’s a significant amount of money that could …
If you’re looking for ways to increase sales, you’re in luck. There are a number of strategies that can help you boost your bottom line. In this article, we will explore the top 10 ways to increase sales. 1. Analyze your customer base and figure out what needs they have that you could fill To …
Understand the environment you’re working in Recessions bring change. Change requires many things, but it always starts best when you take some time to understand your current situation. One of the most important things you can do as a leader is to understand the environment you’re working in. Every organization has its own unique culture, …
